FAQs

Where JaceBox are made?

JaceBox are made responsibly in China with Stainless Steel 304 a more popular name is stainless steel 18/8. Which is the Best Stainless Steel for food and beverages.

Why Stainless Steel?

We love the durability of Stainless Steel and how good it looks even after a lot of wear and tear. It does not tear just so you know....

But the Best is that it cleans so well. that is why it is used in the medical field, it does not harbor bacteria. and that is a great thing when you going to eat the food you store in it. Also Stainless Steel is a Highly desirable metal so that means you wont find it on waste fields. Its always recycle into something else.

Its unbreakable and does not retain taste and odor.

Do you have replacement lids available?

yes we do just contact Us and we will help you out.

Can JaceBox go in the dishwasher.

YES Top Tray Please. The stainless steel cleans very well in the dishwasher, although you can wash the lids on top tray also, If you can hand wash the lids,we advise it will last longer. As everybody knows the high heat of dishwashers cycles and drying cycles, may damaged some materials.

How many Sizes do you have available?

We currently have 8 different sizes available of containers and 1 size of cups. It is sold by the set and we offer different sets.

Whats the Best Set for a Wildkin Lunchbox?

For the Wildkin lunch box and for most of the lunchboxes on the market you can get the rectangular set with 3 or the square set. Keep in mind that not all the containers will fit in a small school lunch box, usually the 2 smaller ones or the larger one you can fit easily with maybe a small water bottle or a juice pack.

Is JaceBox Compatible with Hot Logic mini Personal Oven?

Yes JaceBox Rectangular Small medium large and extra large fit in the hot logic. Its a great option because stainless steel heats it up pretty quick and even! So your food will taste even fresher...

What if i am not happy with JaceBox?

Please contact us! we like our customers to be satisfied!

Just received JaceBox and some Lids are damaged in Shipping?

No Problem - Please Contact Us With your order number and address and the size of the lids you need. We will replace the lids ASAP!

how can i rewarm the food if this cant go in microwave, also i put this containers on a stove, or in oven?

Answer:

hi thanks for your question to warm up your food you can take lid out and put in the oven low medium heat, but my favorite way to warm up is on the stove top double boiling its fast, just watch out because the container will be hot.

Where are these boxes made in?

Answer:

Jacebox are made in china.

Are there any larger sizes than the lunch box set?

Answer:

We are happy to announce we have the bigger Jacebox available for purchase thru amazon, you can search JACEBOX XLARGE, we are having a promotion if you add both of our 2 Jacebox products on the same cart you will get a special discount, this promotion will end soon so enjoy while you can. thanks so much for your inter… see more

These look wonderful. Have you considered making any round ones that can be used to reheat leftovers in an electric pressure cooker 3 qt and 6 qt?

Answer:

You know that’s a great idea and I ll put this on my launch list! Thanks so much! Do you reheat food in a electric pressure cooker?
Jacebox can go in the oven for reheating food like temp around 200 to 300 F, without the lid of course! Just be careful Jacebox gets really hot in there!

Are replacement lids available?

Answer:

Thanks for your question, we are about to start selling replacement lids on amazon, but for now if you have an issue with our lids send me a message and i ll send replacement lids to you. We also just launched a xlarge JaceBox and its available on Amazon already, check it out, search xlarge JaceBox.

Are the lids hard to snap on? Considering these for my children's lunches, ages 3 and 4.

Answer:

My 4 year old is able to close and open these easily. Handy for her school lunches.

Are these oven safe?

Answer:

yes just remove the lid for sure. and remember the containers get hot, so you ll need some silicone gloves to take it out of the oven
i use on my toaster oven too because its faster.

Can these be warmed up in microwave ?

Answer:

No, as a rule of thumb, metals cannot go in microwave! You can rewarm your food on a toaster oven or oven take off the lid please! Jacebox can go in the dishwasher top rack, Jacebox does very well in the freezer, and it’s actually

faster for defrosting than glass containers! Thanks for the question!

Can you put this container directly on a stove ?

Answer:

Hi thanks for your question! Yes Jacebox can go on the oven and toaster oven without the lid of course! I usually put medium temperature to heat up my leftovers, just be careful when removing it from the oven because it gets really hot!
It’s really easy to wash and clean up after all!

What grade of stainless steel are these made of? Are the containers made in China?

Answer:

Jacebox is made of the highly desirable stainless steel 304 also know as 18/8, food grade stainless steel used for kitchenware and cooking utensils, watter bottles, its more resistant than his brother 202 and also more durable. The containers are made in china.

Are the lids plastic or glass?

Answer:

Lids are snap ware I mean with latch lock system made of BPA FREE plastic and a ring of silicone to keep it from leaking! Occasionally you take the silicone ring out to clean throughout! Container and lids are dishwasher safe! Lids on the top! Thanks for the question and keep smiling and living healthy!

Can i use these containers with the hotlogic mini personal portable oven? are the lids heat safe up to 218 degrees fahrenheit?

Answer:

Hi Thanks for the question. Our lids are BPA FREE and We just checked on hotlogic mini website and you CAN use Jacebox containers with hot logic and Hot logic Mini portable oven. The Containers need to be flat on the bottom and JaceBoxes are. Stainless Steel is awesome also because it transfer the heat quite well. So it will Speed up the heating process.

Has anyone taken these in carry-on luggage? does tsa have a problem with the stainless, since you can't see through it?

Answer:

Sorry I haven’t taken them on plane rides. While the boxes are stainless steel, the lids are plastic and see through.

can I buy lids separately ?

Answer:

According to the seller, yes.

What material is the cover and is it bpa free?

Answer:

The lid is pp plastic! With silicone ring that provides the airtight and leakproof! BPA FREE!

How do I buy multiples of one size?

Answer:

Hi currently we have 5 different sets available at amazon you can search Jacebox stainless steel and you will see! We have the square set, the superset with 5 sizes, the xlarge and large set and the jumbo JaceBox set with 3.8 liters and 7.8 liters containers which are huge and great for kimchi and fermented foods.

Is the stainless steel coated with anything?

Answer:

I’m am not sure . It’s easy to clean . You might want to contact the manufacture to find out . Sorry could not much help here

How long will food stay hot in these for?

Answer:

I’ve never used them to keep hot food in them . I’ve only used them for storage in the Refrigerator and the Freezer To Store Soup and Meat . Sorry

Are these stackable in pairs? For example, if I buy two sets then will the large stack atop the large, medium stack atop the medium, etc.?

Answer:

Hi thank you so much for your question!
Yes JaceBox stainless steel containers stack very well together the same sizes go inside each other nicely! So you can buy JaceBox lunch containers and be sure that is a lightweight and durable food containers and also saves space in your cupboard! Keeping your kitchen organized.

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